Privacy Policy

Privacy Statement

We at Hotel PJ are dedicated to protecting our guest’s personal information. It is our utmost importance to do our best to protect our guest personal information. Furthermore, Hotel PJ complies with the personal information protection regulations of related laws and regulations that the information and communication service providers must comply with, such as, Communication Privacy Protection Act, the Telecommunications Business Act, the Promotion of Information and Communication Network Utilization Act.

'Hotel PJ' will inform you about the purpose and use of the personal information provided by users through the privacy policy and what measures are being taken to protect personal information.

'Hotel PJ' provides the Privacy Policy available on the first page of the homepage so that users may always find it easily. This Privacy Policy is subject to change due to changes in government laws and guidelines, so please check back from time to time.

The order for the personal information processing policy is as follows.

Article 1 Range and Method on Collecting Personal Information

'Hotel PJ' does not require a separate online membership and users may freely access our online contents.
If you wish to use the reservation service, you will need to enter the following without any restriction. There is no limit to the use of the service if you did not enter your choice.

  1. 1. Range on Collecting Personal Information
    1. A. The range of personal information collected online, offline, wedding reservations by telephone.
        1. Name, telephone number, e-mail address
    2. B. The range of personal information collected when using customer's voice online
      1. Name, telephone number, e-mail address
  2. 2. Method on Collecting Personal Information
        1. Home Page (reservation by visiting, customer’s voice)

Article 2 Purpose of Use on Collecting Personal Information

  1. 1. Purpose of Use on Collecting Personal Information
    1. collects personal information for the sole purpose of providing satisfactory service to customers.
        1. Name: Required for online, offline, telephone booking and verification procedures
        2. Telephone Number: reservation confirmation, personal communication, complaints, ensure smooth communication path including complaint handling and SMS, lost and found, hotel news and new products, event information and guide
        3. Home Address, E-mail: reservation confirmation, hotel news / new product / event information, guide, and sending various notices
        4. Reservation Customer Name / E-mail / Telephone Number etc.: If the person is not the person who made the reservation, fill out the form to confirm and process the reservation.
  2. 2. However, we do not collect sensitive personal information (such as race and ethnicity, ideology, creed, hometown and homeland, political tendencies, and criminal records) that may be of concern to your basic human rights violations.

Article 3 Collecting Item and Method on Personal Information

When a customer uses the Hotel PJ service, the information collected includes name, contact information, e-mail, etc., and that the information provided is not used for any other purpose other than providing the service to the customer.

  1. 1. Consultation for a Wedding: Provide consultation and reservation
  2. 2. Voice of the Customer: Provide customer inquiry and service

Article 4 Use of Personal Information for Non-Purposes and Providing and Sharing to Third Parties

  1. 1. 'Hotel PJ' uses the personal information of the customer within the range notified「the purpose of collecting and using personal information」, and does not use it beyond the range of this information or provide it to any other person, company, or an organization. In particular, we will use and provide personal information with the following caution.
        1. Affiliate: We may provide or share your personal information with our affiliates for better service. We will notify you in advance about the name of the affiliate, the purpose of the partnership, the service provided, the range of sharing of personal information, the purpose of use and the duration of the partnership, and will seek consent via e-mail and written permission.
        2. Consignment processing: In order to smoothly process personal information of the user, the name of consignment processing company, the range of personal information to be consigned, the purpose of consignment, the consignment process, the consignment period, etc. must be specified in advance.
  2. 2. 고지 및 동의 방법
    1. notify you at least 10 days in advance through our online homepage, and will notify you more than once by email.
  3. 3. Exceptions
        1. When there is a request from the relevant period for the purpose of investigation by the relevant laws and regulations
        2. Statistical writing ㆍ Providing advertisers, partners or research organizations in a form in which a specific individual can not be identified for academic research or market research
        3. If there is a request pursuant to the procedures set forth in other relevant laws and regulations
        4. However, in exceptional cases, if information is provided by the related laws or by the request of the investigating agency, it is notified to the party in principle.It may be impossible to notify you inevitably due to legal grounds
          We will do our utmost to prevent information from being used indiscriminately against the original purpose of collection and use.

Term and Destruction of Holding Personal Information기

You can view your personal information at any time and modify the required information. Any change or deletion of your personal information will be corrected by e-mail or written request to Hotel PJ's Personal Information Manager. You may withdraw your consent to collect and use your personal information through e-mail, telephone or other means. In this case, you must provide your name and resident registration number in order to verify your identity.

  1. 1. The information of 'Hotel PJ' will be retained at 'Hotel PJ' until the member leaves the 'Hotel PJ' and will be used to provide the service. However, in case of requesting withdrawal or restriction of membership by reason of loss of membership, the personal information of the member will be deleted by a technical method that will not be reproduced and it will be processed so that it will not be viewed or used for any purpose.
    1. A. Records that need to be preserved as evidence for litigation or disputes: 5 years
    2. B. Records of consumer complaints or disputes: 3 years
  2. 2. If a customer asks to inquire about the transaction information that has been obtained with consent, the Hotel PJ will make sure that the customer can check and confirm without delay.
  3. 3. Personal information printed on paper is shredded by the paper shredder /strong>

Technical / Institutional management for Protecting Personal Information

  1. 1. ‘Hotel PJ’ takes the following technical measures to ensure the safety of personal information in order to prevent personal information from being lost, stolen, leaked, altered or damaged.
        1. We take measures to prevent damage from computer virus by using vaccine program. The vaccine program is updated periodically and if a sudden virus emerges, we provide it as soon as the vaccine comes out to prevent personal information from being compromised.
  2. 2. Hotel PJ emphasizes compliance with this policy by limiting the number of personal information processing staff to the minimum level and providing regular training to staff members. It confirms compliance with the staff and corrects any problems as soon as they are found.

Article 7 User's Rights and Obligations

  1. 1. Please enter your personal information accurately to prevent unexpected accidents. If you enter false information such as theft of other person's information, you may lose your membership and all legal liability is the responsibility of the person who entered the theft or false information. .
  2. 2. You have the right to protect your personal information and to protect yourself and not to infringe on the information of others. Please be careful not to leak personal information of the customer and be careful not to damage the personal information of others including post. If you fail to fulfill such responsibilities and damage the information and dignity of others, you may be punished by the 「Information Communication Network Promotion and Information Protection Act」.

Article 8 Feedback and Complaint Processing

. 'Hotel PJ' values our customers opinions and the customer has the right to a sincere response at any time. Telephone consultation is only possible from 9:00 am to 6:00 pm on weekdays. We will respond to your inquiries by e-mail, fax, and mail within 24 hours of receipt. However, after working hours or on weekends and holidays, it is the principle to process the next business day. If you need consultation about other personal information, you can inquire about personal information infringement reporting center, information protection mark certification committee, internet crime investigation center of Supreme Prosecutors' Office, cyber crime investigation unit of police agency.

Divison Telephone URL
Privacy Complaints Center 1336
Information Protection Mark Certification Committee 02-580-0533
Internet Crime Investigation Center, Supreme Prosecutors' Office 02-3480-3600
Cyber Crime Investigation Division, National Police Agency

Article 9 Protection of Children's Personal Information

'Hotel PJ' does not collect personal information of children under 14 years old because it is necessary to be 14 years old or older in order to sign up for a membership.

Article 10 Transmitting Advertise Information

  1. 1. 'Hotel PJ' does not transmit commercial information for commercial purposes against the express wish of the customer.
  2. 2. If the customer agrees to receive Hotel PJ’s newsletter via e-mail. We will make it convenient for the customer to find out in the subject and body of the e-mail.
      1. Subject in email: (ad) will be listed on the subject line
      2. The body of the email
      3. ※ The customer specifies the sender's name, e-mail address, and telephone number to which he / she can make an opt-out notice.
      4. ※ Please specify in Korean and English on how customers can easily express their intention to opt out.
  3. 3. Even if the customer who agrees to receive the advertisement transmits commercial information for commercial purposes other than e-mail, such as fax and mobile phone text transmission, he / she must take necessary measures such as indicating the name of the sender.

Article 11 Administrative Officers and Contacts

'Hotel PJ' is doing its best to ensure that customers use the online homepage safely.
In the event of any incidents that occur against the notice to the customer in the protection of personal information, the person in charge of personal information management takes all responsibility. However, despite technical remedies, we are not responsible for any damage caused by unexpected accidents caused by basic network dangers such as hacking, and any disputes caused by posts made by visitors. The responsible person and person in charge of processing personal information of the customer are as follows. We respond promptly and faithfully to inquiries about personal information.

Personal Information Head Manager Personal Information Manager
Name Name
Department Support Team Department Support Team
Telephone 02-3406-7811 Telephone 02-3406-7832
Position Manager Position Assitant Manager
email email

Article 12 Obligating Notification

If there is any addition, deletion or modification of the contents due to the change of government policy or security technology, we will announce the reason and contents of change through the website.

  1. Initial announcement date May 11, 2012
  2. Effective date February 22, 2017

Unauthorized collection of email in not permitted.